 |  | Q. | | When did the hotel open? | A. | | Mina A' Salam opened September 1st 2003. |
Q. | | How many stars are you rated at? | A. | | 5 Star Deluxe. |
Q. | | Who is the interior designer of Mina A' Salam? | A. | | Kuan Chew is the interior designer of Mina A' Salam as well as Burj Al Arab. |
Q. | | Where do I send questions and comments about this Internet site? | A. | | Please comment by submitting the 'Feedback' form. If you are experiencing technical difficulties, please email webmaster@jumeirahinternational.com, include a brief explanation and provide any error messages received. We truly appreciate your feedback and will consider your ideas when enhancing our site with further content, features and functionality. |
Q. | | Where can I send comments regarding a past stay or dinner at Mina A' Salam? | A. | | Please send comments by submitting the 'Feedback' form |
Q. | | Who do I need to contact for any media requests? | A. | | Please contact the Jumeirah International Public Relations and Communications department for any media requests directly. You may log on to the Press Centre for further details or send an email to the PR and Communications Department at pr@jumeirahinternational.com. |
Q. | | Can a guest of the hotel visit Burj Al Arab without paying an entrance fee? | A. | | In house guests of Mina A' Salam may request a show around of Burj Al Arab. Our dedicated Guest Relations staff are well prepared to arrange this complimentary show around. |
Q. | | How can I find information regarding other hotels of Jumeirah International? | A. | | To view information regarding other hotels of Jumeirah International, please visit www.jumeirahinternational.com. |
Q. | | What is Sirius? | A. | | Inspired by the brightest star in the night's sky, Sirius is our dazzling new and improved Recognition and Rewards Programme from Jumeirah International. Sirius is divided into three tiers - Blue, Silver and Gold - with Gold our most illustrious and coveted tier. While all tiers earn Sirius Points, which can be redeemed against a glittering world of new Awards, Silver and Gold members also receive an exclusive package of privileges. Log on to www.mysiriuscard.com for all the latest Sirius news, including details of Awards and Special Offers. |
Q. | | How many Rooms and Suites does Mina A' Salam have? | A. | | Mina A' Salam comprises of 280 rooms and 12 suites, all with balconies and sea-facing aspects. |
Q. | | At what time can I check in and at what time do I have to check out? | A. | | Guests are requested to check in after 2:00 pm on the day of arrival and check out by 12:00 noon on the day of departure. |
Q. | | Can I check in early? Can I check out late? | A. | | Requests for early check in or late check out are honoured as space permits. Guests scheduled to arrive early in the morning, who wish to access their room upon arrival, are advised to book the night prior. Late check out requests are at the discretion of the hotel and are subject to an extra charge. |
Q. | | Do you have interconnecting rooms? | A. | | Uniquely all rooms at Mina A' Salam are interconnecting with the added advantage of a private front door to facilitate full use of this room configuration option. |
Q. | | What are your in-room facilities? | A. | | Room service 24 hours a day, minibar, Interactive TV, Alarm clock radio, Fax machine, scanner, photocopier and high speed Internet access |
Q. | | Are safety deposit boxes available? | A. | | All rooms are equipped with in-room safes. Furthermore, Reception offers a safety deposit box facility. |
Q. | | How many restaurants does Mina A' Salam have? | A. | | Mina A' Salam offers 3 fabulous dining outlets. Zheng He's is a Chinese restaurant with a radical twist. The Wharf is another subtle but significant shift in tradition, described as 'ocean dining'. Finally, the heritage styled Al Muna is an international all day dining restaurant with regional overtones. Commanding views are a feature of all the restaurants at Mina A' Salam. Each has it own terrace for dining alfresco and enjoy a spectacular vista over the harbour, beach and Arabian Gulf. |
Q. | | Can I make an online restaurant reservation? | A. | | Please make a restaurant reservation request by sending an email to restaurants@madinatjumeirah.com. Be sure to include the name of the restaurant, your full name, telephone number, email and details of your request. You will receive an acknowledgement letting you know whether your reservation has been confirmed. |
Q. | | What business facilities does Mina A' Salam have? | A. | | Information about the hotel's business facilities is located on this Web site. We are happy to send you an information folder, but we encourage you to help minimize our impact on the environment by viewing our Meetings & Events section online. Virtually all the facts can be found on these pages. If you still prefer an information folder, you may order one by sending us an email to sales@madinatjumeirah.com. |
Q. | | Is Internet access available at the hotel? | A. | | All Guest rooms are equipped with high speed Internet access facilities. A nominal charge for this applies. |
Q. | | What leisure facilities does the hotel have? | A. | | Information about the hotel's leisure facilities is located on this Web site. Please view our Lifestyle and Activities sections online. |
Q. | | Is clothing optional for sunbathing at the resort? | A. | | Topless sunbathing is not permitted under the UAE law. In the event a guest chooses to participate in this activity, the Hotel's management will intervene immediately. |
Q. | | Is there a shuttle service available to the city? | A. | | The Hotel provides a regular shuttle bus, which takes guests to various sites and shopping centres around Dubai. |
Q. | | Do you organise safaris and tours? | A. | | Various companies organise a wide variety of activities, including city tours, creek cruises, desert safaris and visits to heritage sites in Dubai. The Hotel Concierge will be happy to make the necessary arrangements for you. |
Q. | | Does a guest of the hotel have complimentary access to Wild Wadi? | A. | | Guests of the hotel currently have unlimited complimentary access to the Wild Wadi Water Park during their stay. |
Q. | | Are children welcome in the hotel? | A. | | Children are more than welcome in the hotel. The hotel provides numerous dedicated children facilities and neighbouring properties have a Sinbad's Kids Club accompanied by a host of supervised activities. |
Q. | | Is a babysitting service available? | A. | | A professional babysitting service is available at an additional charge and it is recommended to book this service at least 6 hours in advance. |
Q. | | Do you have facilities for children? | A. | | A dedicated Sinbad's Kids Club adjacent to the main pool area of Al Qasr for Madinat Jumeirah will be available in July 2004. The Quay Healthclub also features a crèche facility where parents can leave their children with complete peace of mind whilst they workout. |
Q. | | Why is my credit card needed to make a reservation? | A. | | Your credit card details are required to make a reservation but will not be charged at the time of booking. Your credit card is only used as a form of guarantee. |
Q. | | Where can I find information about career opportunities within the resort? | A. | | Information about the resort's career opportunities is located on this Web site. Please view our Careers section online. |
Q. | | Where can I send my resume? | A. | | You may submit your resume online through our Careers section. |
Q. | | Where is the hotel located? | A. | | Mina A' Salam is located in the heart of fashionable Jumeirah on Jumeirah Beach Road, Dubai. |
Q. | | What is the hotels address? | A. | | The postal address of Mina A' Salam is PO Box 75157, Dubai, United Arab Emirates. |
Q. | | Is the tap water safe for drinking? | A. | | No, it is advisable to only drink bottled mineral water. However, for cleaning ones teeth the water can be used. |
Q. | | Does the hotel provide transport to and from the airport? | A. | | The hotel can provide transport to and from Dubai International Airport at an extra charge. Guests staying in Club Executive, Premium Leisure Club, Suites and Dar Al Masyaf summer houses will receive complimentary airport transfers. The service needs to be booked in advance. For further information, please view our airport transfers section. |
Q. | | What other transport does the hotel provide? | A. | | The hotel provides a regular shuttle bus, which takes guests to various sites and shopping centres around Dubai. |
Q. | | Where can I get more information about the culture of Dubai? | A. | | Please view our section on About Dubai for further information. |
Q. | | What type of temperature can you experience in Dubai? | A. | | Dubai has a sub-tropical, arid climate. Sunny blue skies and warm temperatures can be expected most of the year. Winter starts from November through until March. The mean daily maximum is 24C (75F) in January, rising to 41C (106F) in July. |
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